Frequently Asked Questions

Everything you need to know about our services and products.

How long does standard shipping take?

Standard shipping typically takes 3-5 business days within the continental United States. You will receive a tracking number via email as soon as your order departs our warehouse.

What is your return policy for personalized items?

Because personalized products are custom-made to your specifications, they cannot be returned unless there is a manufacturing defect or an error on our part. Please double-check all text before finalizing your order.

Which payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

Are your products covered by a warranty?

Yes, all Mister Minit hardware and accessories come with a standard 12-month warranty against material defects and craftsmanship issues under normal use conditions.

Can I modify or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 1 hour of placement by contacting our customer support team. After this window, the order may already be in production.

Do you offer international shipping?

Currently, we ship to select international locations. Shipping costs and delivery times vary by destination and will be calculated at the checkout page.